❓ FAQs

📦 Shipping

How long does delivery take?
Delivery usually takes 2–5 working days nationwide.
Do you deliver all over Pakistan?
Yes ✅ We deliver nationwide.

💳 Payments

Do you offer Cash on Delivery (COD)?
Yes ✅ COD is available across Pakistan.
Are there any delivery charges?
Yes, standard charges apply (Free shipping above Rs. X).

🔄 Returns & Refunds

Can I return or exchange a product?
Yes, within 7 days of purchase (except food items).
Is pet food refundable?
❌ No, pet food is non-refundable.

🐾 Products

Are your products original?
Yes ✅ All our products are quality-checked and 100% original.
What if I receive a damaged item?
Contact us immediately, and we’ll replace it as per our policy.